Terms of
Service

By using this site, or by engaging Automatik for work, you agree to these terms. If you are agreeing on behalf of a company, you confirm you are authorised to bind it.

If you do not agree with these terms, do not use the site or engage us.

Automatik is an AI systems and web studio operating from Montréal, Quebec, Canada. We design and build websites, automation systems and AI-powered workflows.

“You” and “client” mean the person or company engaging us; “we”, “us” and “Automatik” mean us.

Every engagement starts with a written proposal or statement of work setting out the deliverables, the timeline, the price and anything excluded. That document, once accepted, forms the agreement between us and takes precedence over these terms wherever the two differ.

Work outside an agreed scope is quoted separately and starts only once you approve it in writing. Quotes are valid for 30 days unless stated otherwise.

Delivery depends on your input. You agree to:

• provide content, brand assets, access credentials and approvals promptly
• name a single person who can make decisions and sign off
• make sure you own, or are licensed to use, everything you send us
• review deliverables within the review window set out in the proposal

Delays in any of the above move the timeline by at least the length of the delay. Extended inactivity may mean a project is paused and re-scheduled against our then-current availability.

Prices are quoted in Canadian dollars unless stated otherwise and are exclusive of applicable taxes.

• A deposit is payable before work begins; the balance is invoiced as set out in the proposal.
• Invoices are due on the terms shown on the invoice, normally 15 days.
• Overdue amounts may carry interest of 1.5% per month (19.56% per year).
• We may pause work on an account that is materially overdue.

Third-party costs — hosting, domains, licences, model usage — are yours unless the proposal says we cover them.

Each proposal states how many rounds of revision are included and what counts as one. Revisions beyond that, or changes of direction after a stage has been approved, are billed at our current rate.

A deliverable is accepted when you approve it in writing, or after the review window closes with no written objection.

On full payment, you own the final deliverables produced specifically for you — the site, the copy we wrote for it, the automations configured for your business.

We keep ownership of the tools, libraries, templates, prompts and know-how we bring to the work, and of anything we develop that is not specific to you. Where those are embedded in a deliverable, you get a perpetual, non-exclusive licence to use them as part of it.

Third-party assets — fonts, stock imagery, plugins, model APIs — stay under their own licences, which pass to you where they are transferable.

Most systems we build depend on services we do not control: hosting platforms, payment processors, CRMs, model providers. Their availability, pricing and terms are theirs to set and change.

We are not responsible for a third party's outage, price change, policy change or discontinuation, though we will help you work around one.

AI systems produce probabilistic output. They can be inaccurate, incomplete or unsuitable for a particular use, and their behaviour can change when the underlying model changes.

We design for that: systems are scoped, tested and, where an error would matter, built to keep a person in the loop. You remain responsible for reviewing output before relying on it, and for making sure your use of the system complies with the law and any professional obligations that apply to you.

Each of us will keep the other's non-public information confidential, use it only for the engagement, and protect it with at least reasonable care. This survives the end of the engagement.

It does not apply to information that is public through no fault of the receiving party, was already known, is independently developed, or must be disclosed by law.

We warrant that we will perform the work with reasonable skill and care, in a professional manner, and that we have the right to enter into the agreement.

Beyond that, the site and the deliverables are provided “as is”. To the extent permitted by law we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant uninterrupted or error-free operation, or any particular commercial result — traffic, ranking, conversion or revenue.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, even if advised such damages were possible.

Our total liability arising out of an engagement is limited to the amount you paid us for that engagement in the twelve months before the claim arose.

Nothing here limits liability that cannot be limited under applicable law, including for gross negligence or intentional fault.

You agree to indemnify Automatik against claims arising from content or materials you supplied, from your use of a deliverable in a way the agreement did not contemplate, or from your breach of these terms or of applicable law.

Either party may terminate an engagement on written notice if the other materially breaches the agreement and does not fix it within 15 days of being told.

You may also cancel a project at any time. On termination you pay for work completed and for non-cancellable third-party commitments made on your behalf; deposits are non-refundable. We will hand over work in progress once the final invoice is settled.

We may show completed work in our portfolio, on this site and on our social channels, including your name, logo and screenshots — never confidential material or performance figures you have asked us to keep private.

Tell us in writing if you would rather we did not, and we will not.

You may not use this site to break the law, to interfere with its operation or security, or to scrape, copy or republish its content without permission. The site's design, text and images belong to Automatik or its licensors.

These terms are governed by the laws of the Province of Quebec and the federal laws of Canada that apply in it. The courts of the judicial district of Montréal have exclusive jurisdiction, and the parties have required these terms to be drawn up in English.

We may update these terms. The date at the top of the page shows the current version, and the version in force when you engaged us governs that engagement.

Questions about these terms go to hello@useautomatik.com.

Automatik — Montréal, Quebec, Canada.