AI systems for contractors and trades who are on a roof when the phone rings

In the trades, the person who can answer the phone is the person holding the tools. Calls go to voicemail, estimate requests wait until evening, and the customer books whoever called back first. These are the systems that answer while you work.

Where the money leaks

The missed call is the lost job

Homeowners with an urgent problem call three numbers and take the first one that picks up. A missed call does not leave a voicemail, does not appear in a report, and does not call back.

Estimates take a week of elapsed time

The site visit gets booked days out, the quote gets written at 9pm, the follow-up never happens. Most of that week is waiting, not working.

The schedule lives in someone's head

Crews, vans, materials and windows get juggled by phone. One cancellation and the whole day gets rebuilt manually.

Invoices go out late and get chased later

Work finishes, the paperwork waits for a free evening, and payment waits behind it. Late payment in the trades is mostly a follow-up problem.

General contractors and renovation

Structured estimate intake. Job type, property details, scope, photos and timeline collected in one pass, so the first exchange contains everything a real quote needs instead of starting a week of back-and-forth.

Site visits that are worth the drive. The system qualifies against the work you actually want, filters the price-shoppers and books the visit with the details already attached.

Quotes that chase themselves. A quote sent is not a quote followed up. Sequences check in on a schedule and stop the moment the customer replies or books.

Photo-and-scope estimate intake

One structured form collects the shape of the job: type, scope, access, photos and timing, with branching so nobody answers irrelevant questions.

Site visit scheduling

Qualified requests land on the calendar against real availability, with reminders that cut no-shows and cancellations that free the slot.

Quote follow-up sequences

Automatic check-ins until the customer answers, books or opts out, so quoted work stops dying quietly.

Can you automate estimates when every job is different?
The estimate stays yours. What gets automated is everything around it: collecting the right information the first time, filtering out the jobs you would decline, booking the visit and chasing the answer. That is where the week goes, not the pricing.
We do not want to quote sight-unseen. Does that break this?
No, it makes the visit more valuable. The system does the qualification and the information gathering so that when you arrive, you are looking at a job you are likely to win.

Trades and emergency call-outs

Every call answered. A bilingual voice agent picks up on the first ring when you are under a sink or on a roof, captures the address, the problem and the urgency, and books or escalates.

Urgency triage by rule. A burst pipe and a dripping tap get different treatment automatically. Emergencies reach a human immediately; routine work goes onto the schedule.

Dispatch that reflects reality. The right crew, the right window, the right materials, with the customer notified when the van is on the way.

Missed-call rescue

Every unanswered call gets an immediate text or callback that captures the job and offers a slot, so the call you could not take is not the job you lost.

Emergency triage

Urgency assessed against your rules, with genuine emergencies escalated to a person instantly and everything else scheduled.

Dispatch and arrival notifications

Crew assignment, windows and on-the-way notifications handled without a dispatcher on the phone all morning.

Will a voice agent handle a panicking customer well?
It is built to get out of the way. Distress and urgency are escalation triggers: the agent captures the address and the problem, then gets a human on it. What it prevents is the call ringing out entirely.
Does it work in French and English?
Yes, and it follows the caller if they switch mid-sentence. Both scripts are written natively rather than machine translated.

Recurring service and maintenance

Seasonal work books itself. Openings, closings, tune-ups, gutter cleaning, inspections. The customers are already yours and the timing is predictable, which makes this the easiest revenue in the business to stop leaving on the table.

Contracts renew without a phone call. Maintenance agreements get renewal sequences instead of a note in someone's calendar.

Reviews arrive steadily. Asked at the right moment, right after the job is done, in one tap. For a trade competing in map results, that compounds.

Seasonal rebooking campaigns

Past customers contacted at the right time of year with a one-tap booking, filling the shoulder seasons that usually go quiet.

Maintenance contract renewals

Renewal reminders and confirmations that run on schedule instead of on memory.

Review generation

A request timed to job completion, in one tap, so review volume stops depending on whether anyone remembered.

What a first build usually looks like

In the trades, the first build is almost always about the phone and the estimate: answer everything, qualify it, book it. It ships in one to two weeks and you can see the effect within days.

Wider work, dispatch, invoicing and chasing, seasonal campaigns, runs three to four weeks and is phased so the first piece is already working.

Everything gets wired into what you already run: your calendar, your invoicing tool, your phone number. You own the result and the documentation.

Why this pays off faster in the trades than almost anywhere

Three things line up here that rarely line up elsewhere.

The person who answers is the person who earns. Every minute on the phone is a minute not billing, so time saved converts directly into capacity.

The jobs are urgent. Urgency compresses the decision window, which makes response speed worth more than in almost any other industry.

The work repeats. Seasonal and maintenance revenue is predictable, which means a sequence can capture it without a salesperson.

Why Automatik

Built for your stack

Not a generic bot, the system is wired into the tools your business already runs.

You own the system

Full access, full documentation. No platform hostage-taking.

Bilingual by default

Customer-facing pieces work in French and English from day one.

Loi 25 compliant by design

Consent, transparency and data-handling designed in, not bolted on.

FAQ

We are a two-van operation. Is this overkill?
Usually the opposite. Small crews lose the most to missed calls, because there is nobody else to pick up. A single-workflow build is a short project and it is where most trades should start.
Do we have to change our scheduling or invoicing software?
No. We build on top of what you already use and only suggest replacing something when it is genuinely the bottleneck.
Can it quote a price on its own?
Only where you have standard work with standard pricing and you want it to. For custom work, it collects the information and books you in, which is faster and safer than a robot guessing at a number you have to walk back.
What about jobs outside our service area?
Declined politely and immediately, with your rules deciding the boundary. A quick honest no earns referrals; silence earns a bad review.
How long does it take to set up?
One to two weeks for the phone and estimate workflow. Most of that time is writing what the system says and agreeing the escalation rules, not building it.